Privacy and Security
Privacy and Security Policy
Rota Möbel GmbH
Rota Möbel GmbH ("we", "us", or "our company") is committed to protecting your personal data. This Privacy Policy informs you about how we collect, process, and protect your personal information. Our online store and all associated services are operated by our company, located at Simmeringer Hauptstraße 99, 1110 Vienna, Austria.
1. Collection and Use of Personal Data
We may collect personal data for various purposes related to our business operations. By registering as a member or filling out various forms and surveys on our store, members naturally provide us with certain personal information (such as name, surname, company information, telephone, address, or e-mail addresses).
Our company may periodically send campaign information, details about new products, and promotional offers to our customers and members. Members can choose whether or not to receive such information during registration, and can later change this preference in their account settings after logging in, or by using the notification link provided in the information messages they receive.
During the approval process carried out via our store or by email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" (Terms & Conditions) and this Privacy Policy.
2. Logging and IP Addresses
To identify system-related problems and to quickly resolve any issues or disputes that may arise concerning the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and to gather broad demographic information.
Our company may also use the requested information, outside the purposes and scope determined by the User Agreement, for direct marketing purposes by itself or by its collaborators, provided you have consented. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information regarding transactions made via our store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research, without disclosing the identity of our members, even outside the purposes and scope determined by the "User Agreement".
3. Confidentiality and Data Security
Our company is committed to keeping confidential information strictly private and secret, to regarding this as a confidentiality obligation, and to taking all necessary measures and showing due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain, unauthorized use, or disclosure to a third party.
4. Credit Card Security
Our company prioritizes the security of credit card holders shopping on our shopping sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One is a key or lock icon at the bottom line or in the address bar of your browser. This indicates that you are on a secure internet page and that all your information is protected by encryption. This information is only used depending on the sales process and in the direction of the instructions you provide. Information regarding the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol, independently of our shopping sites, and transmitted to the relevant bank for querying. If the usability of the card is approved, shopping continues. Since no information regarding the card can be viewed or recorded by us, third parties are prevented from capturing this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, for customers ordering from our shopping sites for the first time, the accuracy of financial and address/telephone information must first be approved before their orders can proceed to the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to control this information.
Only you can access and change all the information you provid
5. Mail-Order Credit Card Information Security
Identity and credit card information that you send to us via the credit card mail-order method (if applicable) will be kept by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections that may occur with the bank and is subsequently destroyed. In the event that any amount other than the cost of the mail-order form approved by you, which you will send to us in return for the cost of the products you ordered, is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount; therefore, it does not pose a risk.
6. Third-Party Websites and Applications
Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed via these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our store and do not cover third-party websites.
7. Exceptional Circumstances
In the limited cases stated below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy". These situations are limited in number:
-
To comply with the obligations imposed by the rules of law in force, issued by the competent legal authority such as Laws, Decree-Laws, Regulations, etc.
-
In order to fulfill the requirements of the "User Agreement" (Terms & Conditions) and other agreements concluded by our store with users and to put them into practice;
-
Requesting information about users for the purpose of conducting an investigation or inquiry duly carried out by a competent administrative and judicial authority;
-
Cases where it is necessary to provide information to protect the rights or security of users.
8. E-mail Security
Never write your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.
9. Browser Cookies
Our company may obtain information about users visiting our store and users' use of the website by using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing
The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site,
10. Changes to the Privacy Policy
Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site, sending electronic mail to users, or publishing them on its site. If the Privacy Policy provisions change, they become effective on the date of publication.
For all your questions and suggestions regarding our privacy policy, you can send an e-mail to info@rotamoebel.at.
You can reach our company using the contact information below:
Company Name: Rota Möbel GmbH
Address: Simmeringer Hauptstraße 99, 1110 Wien
E-mail: info@rotamoebel.at